In order to serve you better, read our FAQ below. When you want more information. Feel free to contact us by phone or email.
No this is not necessary. You can easily order your items at Presly & Sun as a guest. Your data will not be saved.
Unfortunately this is not possible. You are entitled to return the item(s) within 30 days.
This is unfortunate!
It is best to send an e-mail to firstname.lastname@example.org. Please state your order number in this e-mail. We will contact you as soon as possible.
Choose the item you want and place it in your shopping cart. Click on your shopping cart and click on "Proceed to Checkout". Enter your personal information. Choose a payment method. Place your order and proceed to checkout.
If you place your order before 12:00 AM, your package will be delivered the next day. Excluding the weekend and national holidays.
At Presly & Sun we offer free shipping and free return.
As soon as we hand over your order to a DHL delivery man, you'll receive a Track and Trace code via e-mail.
It is possible that your package has been delayed with the carrier, so check your Track & Trace code.
If this doesn't offer you a solution, please contact us by e-mail: email@example.com.
At Presly & Sun we have a return policy of 30 days.
When your return has been received in our warehouse it will be processed within 5 work days.
With your order you will find a return label. Use this label for returning packages. At Presly & Sun you do not have to pay for your return.
If no damage has been caused to the product, you can return your item within 30 days. Please note socks and underwear are excluded due to hygiene.
This is unfortunate!
Please e-mail your claim to firstname.lastname@example.org. Do not forget to indicate in your e-mail whether the item has been delivered incorrectly, damaged or incomplete. In addition, it is important that you state your order number and provide a description of the damage if this is the case.
We are sorry to here that.
Nevertheless, we are happy to help you! Please send an e-mail to email@example.com and we will contact you as soon as possible.
At Presly & Sun we have the following payment methods: Ideal, Klarna Afterpay, Apple Pay, PayPal and Credit Card.
This is unfortunate.
Before contacting us, we recommend that you check the following:
Have you applied the code on sale items? Our discount codes can't be applied on items that are already in sale.
If the above is not the case, please contact us, we are happy to help you.